9/14/2021 Since the beginning of the FDA 3rd Party Service docket, more than 5 years ago, there has been an abundance of misinformation introduced by some stake holders regarding a number of issues. Just a few examples: who exactly a 3rd Party servicer is, does a 3rd Party servicer include hospital employed HTMs, do hospitals … Continue reading
With labor shortages hitting hospitals particularly hard, managing time and resources effectively is more important than ever. Innovative ultrasound diagnostic technology from Acertara Labs helps healthcare facilities save time and money with quick evaluation, diagnosis, data storage, and reporting capabilities. AmpSafe™ is a microprocessor-based ultrasound transducer leakage testing device. It measures the conductivity of … Continue reading
Customer service is a standard business priority. Most companies claim it as part of their organization’s values or mission statement. But veterans think of service a little differently. Acertara Labs is a veteran-owned business with a commitment to quality service for your hospital’s ultrasound equipment. Acertara offers diagnostic, maintenance, repair, or replacement services for … Continue reading
G. Wayne Moore08/10/2021 A new wrinkle in the right-to-repair medical devices is brought to us courtesy of the General Assembly of Pennsylvania, House Bill No. 1757, Session of 2021, known as the Repairability Index Act (RIA). The RIA offers no product exemptions and states, in part, “For digital electronic equipment sold or used in this … Continue reading
Mark Kingsley08/10/2021 It seems that ultrasound technology is getting smaller and smaller. From ultrasound probes what plug into a smartphone to an even more impressive feat: an ultrasound patch. Researchers at the University of California San Diego developed a “ultrasound patch” that can measure and monitor blood flow. The patch, which at first seems like … Continue reading
G. Wayne Moore07/13/2021 Since the beginning of the FDA 3rd Party Service docket – more than 5 years ago – there has been an abundance of misinformation introduced by some stake-holders regarding questions like: Who is a 3rd Party? Does it include hospital employed HTMs? Do hospitals and 3rd party servicers have a “right” to … Continue reading
Mark V. Kingsley07/13/2021 In previous articles, I’ve written about ultrasound used to stimulate the brain to wake up coma patients, as a promising treatment for chronic pain, and even as a tool for neuroscientists to accurately predict human behavior. Every month, without fail, there has been a new story about how functional ultrasound and its … Continue reading
Warranties and service agreements are great to have — when they apply. But manufacturer warranties only cover manufacturing mistakes, and service agreements are typically limited. Hospitals and clinics are busy, high-traffic places. Every piece of equipment has multiple users, and mistakes happen. When an ultrasound probe malfunction is not covered under a warranty or … Continue reading
Tell us a little about yourself and what is your role at Acertara? I am a Customer Service Representative here at Acertara. I returned to the workforce about 5 years ago after having raised and homeschooled my children. My extended family has a lot of engineers and computer scientists, including my dad, my husband, and … Continue reading
G. Wayne Moore06/07/2021 Ultrasound probes are susceptible to both counterfeiting as well as unregulated remanufacturing1. Our friend, Merriam-Webster, defines counterfeit as “something made in imitation of something else with the intent to deceive.” How else would you describe removing and replacing critical performance OEM components with non-OEM components that have not undergone verification and validation … Continue reading